About us

Redefining Excellence in Data and Service Innovation

Welcome to Excellence 24/7, where innovation, technology, and unparalleled service converge to redefine the standards of excellence in data collection and analysis. Our journey is shaped by a commitment to transforming experiences and fostering connections, whether in the realms of healthcare, hospitality, or beyond.


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Our mission

Elevating Experiences, One Patient, One Guest at a Time. Excellence 24/7: Your Partners in Navigating Modern Data Complexity, Blending Technology, and Human Touch for Lasting Impressions.

Healthcare Insights: Nurturing Patient Experiences

Embark on a healthcare journey like never before with Excellence 24/7. Our Healthcare Survey is more than just data collection; it’s a personalized odyssey that actively engages patients at every step. From pre-appointment communications to post-treatment insights, we pave the way for seamless, patient-centric interactions.

Hospitality Experiences: Crafting Memorable Stays

Transform your guests’ experience with Excellence 24/7’s Hospitality Survey. Revolutionizing the way you connect with your guests, our surveys, backed by cutting-edge technology, deliver real-time insights. From pre-arrival anticipation to post-departure feedback, we empower you to create personalized and unforgettable stays for every guest.

Other Surveys: Unleashing Feedback Possibilities

Dive into a realm of diverse feedback possibilities with Excellence 24/7’s range of surveys. Whether it’s employee engagement, 360-degree feedback, or comprehensive service assessments, our surveys are tailored to suit your unique needs. Harness the power of real-time data to drive improvements and consistently exceed expectations across various sectors.

Our values

What we stand for


Fostering a culture of teamwork and open communication, where diverse perspectives come together to drive creativity, efficiency, and success.


Pioneering solutions and embracing cutting-edge technologies to redefine industry standards and consistently deliver excellence.


Placing the needs and experiences of our clients and their customers at the heart of everything we do, ensuring satisfaction and lasting relationships.

Continuous Improvement

Committed to a relentless pursuit of improvement, we proactively seek opportunities to enhance our services, processes, and outcomes.


Upholding the highest standards of honesty, transparency, and ethical conduct in all our interactions, building trust with our clients and partners.


Embracing change as a constant, we remain agile and adaptable, ready to evolve with the dynamic needs of our clients and the industries we serve.

Meet Bill Hurley

Leadership Excellence at the Helm: Our seasoned leader has a proven track record in a globally renowned hotel corporation, spearheading organizational growth and expansion. 

With a talent for nurturing a customer-focused culture, Bill excels at both team-building and strategic business planning. Bill’s areas of expertise include visionary leadership, global marketing, competitive positioning, and driving customer satisfaction, all underpinned by his commitment to continual improvement and excellence.

Team Members:

A dedicated team, diverse in expertise, passionately committed to transforming experiences for our clients.

Nicholas Norimoto
Nicholas Norimoto
Lisa Huntley
Lisa Huntley
Musadhiq Abdulla
Musadhiq Abdulla

Interested to join our team?

Explore exciting opportunities and be part of a dynamic team shaping the future of excellence. Join us on the journey!