What They Say
Voices of Excellence
Discover what our clients are saying about their transformative experiences with Excellence 24/7. Dive into our collection of testimonials where organizations share firsthand accounts of the positive impact on customer service, employee engagement, and organizational culture. Join the chorus of success stories and let Excellence 24/7 elevate your journey to excellence.
Using Consumer Insights to Improve the Patient Experience
“On a national scale, the radiology department went from the 69th percentile
in 2016 to the 83rd percentile so far this year among hospitals receiving patient satisfaction ratings of “excellent” for “overall quality.” For the first quarter of 2017, 75 percent of people surveyed rated the overall quality of the department as “excellent,” and another 23 percent rated it as either “good” or “very good.”
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